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Tête-à-Tête Privacy Policy

Tête-à-Tête Privacy Policy

Last Updated: December 2026

1. Introduction

At Tête-à-Tête (“we,” “our,” “us”), we believe meaningful connection begins with trust. We are committed to protecting your personal data, being transparent about our practices, and giving you control over your information.

This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use the Tête-à-Tête mobile application (the “App”) or visit our website (collectively, the “Services”).

We comply with the General Data Protection Regulation (GDPR) (EU) 2016/679, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and other applicable data protection laws worldwide.

For any questions about this policy or your data, contact us at support@teteatete.co.

2. Data Collection

2.1 Information You Provide Directly

When you create an account and use our Services, you provide us with:

Account Information

  • Name and email address
  • Phone number
  • Password
  • Date of birth

Profile Information

  • Photos
  • Gender identity and preferences
  • Hometown, school, industry, company
  • Interests and hobbies
  • Religion and political inclination (optional)
  • Bio and date descriptions

Date Activity

  • Date proposals you create (venue, time, category, description, payment preferences)
  • Date requests you send
  • Dates you accept or decline
  • Feedback and ratings after dates

Communications

  • Messages to our support team
  • Survey responses and feedback
  • Referral information

2.2 Information Collected Automatically

When you use our Services, we automatically collect:

Device Information

  • Device type, operating system, and version
  • Unique device identifiers
  • Mobile network information
  • IP address

Usage Information

  • App features you use and actions you take
  • Date and time of access
  • Pages viewed and links clicked
  • Search queries within the app

Location Information

  • Precise location (with your permission) to show nearby dates and venues
  • General location derived from IP address

2.3 Information From Third Parties

We may receive information from:

Venue Partners

  • Confirmation of date completion at partner venues
  • General venue visit data (not linked to specific users)

Analytics Providers

  • Aggregated usage patterns and app performance data

Social Media Platforms

  • If you choose to link a social account, we may receive basic profile information you authorize

2.4 Sensitive Personal Information

We only collect sensitive information when you voluntarily provide it:

  • Sexual orientation (implicit in your matching preferences)
  • Religious or political views (if you add them to your profile)
  • Biometric data (if you use photo verification)

We process sensitive data only with your explicit consent and for the purpose of improving your matching experience.

3. Information Usage

We use your information for the following purposes:

3.1 To Provide Our Services

  • Create and manage your account
  • Display your profile to other users
  • Show you relevant date proposals based on your preferences and location
  • Facilitate date requests, confirmations, and cancellations
  • Send notifications about date activity, requests, and reminders
  • Process feedback after dates

3.2 To Improve and Personalize Your Experience

  • Analyze how you use the app to improve features
  • Personalize date recommendations based on your interests and behavior
  • Develop new features and services
  • Conduct research and analytics

3.3 To Ensure Safety and Security

  • Verify your identity and prevent fraud
  • Detect and prevent spam, abuse, and policy violations
  • Monitor for inappropriate content or behavior
  • Enforce our Terms of Service and community guidelines
  • Respond to legal requests and protect our rights

3.4 To Communicate With You

  • Send service updates and administrative messages
  • Respond to your support requests
  • Send promotional communications (with your consent)
  • Notify you of changes to our policies

3.5 Legal Bases for Processing (GDPR)

Purpose Legal Basis
Providing the Services Contractual necessity
Safety and security Legitimate interests
Personalization Legitimate interests
Analytics and improvement Legitimate interests
Marketing communications Consent
Processing sensitive data Explicit consent
Legal compliance Legal obligation

4. Information Disclosure

We may disclose your personal information in the following circumstances:

4.1 Legal Requirements

We may disclose your information when required by law or when we believe disclosure is necessary to:

  • Comply with a legal obligation, court order, or legal process
  • Protect and defend our rights or property
  • Prevent or investigate possible wrongdoing
  • Protect the personal safety of users or the public
  • Respond to lawful requests from public authorities, including law enforcement

4.2 Safety and Emergencies

We may disclose information to prevent or address:

  • Fraud, security, or technical issues
  • Threats to the safety of any person
  • Illegal activity on our platform

4.3 Business Transfers

If we are involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and your choices regarding your information.

4.4 With Your Consent

We may disclose your information for other purposes with your explicit consent.

5. Information Sharing

5.1 With Other Users

When you use Tête-à-Tête, certain information is visible to other users:

  • Your profile information (name, photos, age, interests, etc.)
  • Date proposals you create (visible to users browsing)
  • When you request to join someone’s date, they see your profile

You control what you put in your profile. We recommend not sharing sensitive personal details publicly.

5.2 With Service Providers

We share information with third-party service providers who perform services on our behalf:

  • Cloud hosting and infrastructure (e.g., AWS, Firebase)
  • Analytics and performance monitoring
  • Customer support tools
  • Payment processing
  • Email and push notification services

All service providers are bound by contractual obligations to protect your data and use it only for the purposes we specify.

5.3 With Venue Partners

What we share: Aggregated, de-identified data about dating trends, popular times, venue preferences, and category popularity.

What we do NOT share: Your name, profile, contact information, or any data that could identify you personally.

Our venue partners receive insights like “Saturday evenings are popular for first dates” or “Outdoor venues see higher engagement in spring.” This data cannot be traced back to individual users.

We maintain strict anonymization standards:

  • All shared data is aggregated across multiple users
  • We implement technical safeguards to prevent re-identification
  • Our contracts prohibit venue partners from attempting to re-identify users

5.4 With Analytics Partners

We use analytics services to understand how our app is used. These partners receive anonymized, aggregated data about app usage patterns. They do not receive your personal profile information.

6. Rights

You have rights over your personal data. These rights apply regardless of where you are located, though some are specific to certain jurisdictions.

6.1 Universal Rights

Access: You can request a copy of the personal data we hold about you.

Correction: You can update or correct inaccurate information in your profile at any time through the app, or by contacting us.

Deletion: You can delete your account through the app settings. When you delete your account, we will permanently delete your personal data in accordance with Section 7 (Information Storing).

Portability: You can request your data in a structured, commonly used, machine-readable format.

Withdraw Consent: Where we rely on consent, you can withdraw it at any time. This won’t affect processing that already occurred.

6.2 Additional Rights for EU/EEA/UK Residents

Restriction: You can request we limit how we use your data in certain circumstances.

Object: You can object to processing based on legitimate interests, including profiling.

Automated Decisions: You have the right not to be subject to decisions based solely on automated processing that significantly affect you. You can request human review of any automated decision.

Lodge a Complaint: You can file a complaint with your local data protection authority.

6.3 Additional Rights for US Residents

See Section 10 for detailed information about your rights under US state privacy laws, including California, Virginia, Colorado, Connecticut, and other states.

6.4 How to Exercise Your Rights

In the App: Access Settings > Account to manage your data, download your data, or delete your account.

By Email: Contact support@teteatete.co with your request.

Response Time: We respond to all requests within 30 days (or sooner where required by law). Complex requests may take up to 60 days with notice.

We will not discriminate against you for exercising your rights.

7. Information Storing

7.1 Data Retention Periods

Active Accounts: We retain your data for as long as your account is active and you continue using our Services.

Inactive Accounts: If you do not use our Services for 24 months, we may delete your account and associated personal data after notifying you.

7.2 Account Deletion Process

When you delete your account (via the app or by contacting us), the following process applies:

Immediate Actions (Day 0):

  • Your profile is hidden from other users
  • You are logged out and cannot access your account
  • Your date proposals are removed from public view
  • Any pending date requests are cancelled

Grace Period (Days 1-14):

  • Your data is retained in a deactivated state
  • You may contact support@teteatete.co to restore your account
  • After 14 days, restoration is no longer possible

Permanent Deletion (Days 15-30):

  • All personal data is permanently deleted from our active systems
  • This includes: profile information, photos, date history, preferences, and messages

Backup Cleanup (Days 31-90):

  • Personal data is purged from backup systems during routine backup cycles
  • After 90 days, no personal data remains in any system

7.3 Data We Retain After Deletion

In compliance with GDPR Article 17(3), we retain limited data after account deletion only where legally permitted:

Transaction Records: Payment and billing records are retained for 7 years as required by tax and accounting laws.

Legal Compliance: Data necessary to comply with legal obligations, resolve disputes, or enforce our agreements.

Safety and Fraud Prevention: Hashed identifiers (email hash, device ID hash) may be retained to prevent banned users from creating new accounts. This data cannot be used to identify you or reconstruct your profile.

Anonymized Analytics: Aggregated, anonymized data that cannot identify you may be retained indefinitely for statistical purposes.

7.4 Specific Retention Periods

Data Type Retention Period
Profile information Deleted within 30 days of account deletion
Photos Deleted within 30 days of account deletion
Date activity history Deleted within 30 days of account deletion
Messages to support 3 years after resolution
Transaction/payment records 7 years (legal requirement)
Security/fraud prevention hashes 3 years
Anonymized analytics Indefinitely (non-personal data)

7.5 Blocked Accounts

If your account is terminated for violating our Terms of Service, we retain limited information to prevent you from creating a new account. This includes hashed device identifiers and hashed email addresses. This data is retained for 3 years and cannot be used to reconstruct your profile.

8. Security and Age

8.1 Data Security

We implement industry-standard security measures to protect your data:

Technical Safeguards

  • AES-256 encryption for data at rest
  • TLS 1.3 encryption for data in transit
  • Secure, encrypted database storage
  • Regular security audits and penetration testing
  • Intrusion detection systems

Organizational Safeguards

  • Role-based access controls (employees only access data they need)
  • Employee security training
  • Incident response procedures
  • Vendor security assessments

What You Can Do

  • Use a strong, unique password
  • Don’t share your login credentials
  • Log out on shared devices
  • Report suspicious activity immediately to support@teteatete.co

While we take extensive precautions, no system is 100% secure. If you believe your account has been compromised, contact us immediately.

8.2 Data Transfers

Your data may be transferred to and processed in countries outside your residence. When we transfer data internationally, we ensure appropriate safeguards:

  • Standard Contractual Clauses (SCCs) approved by the European Commission
  • Data Processing Agreements with all service providers
  • Verification that recipients maintain adequate security standards

8.3 Age Restrictions

Tête-à-Tête is strictly for users aged 18 and older. We do not knowingly collect data from anyone under 18.

Our Safeguards:

  • Age verification during registration
  • Profile review and moderation
  • Reporting mechanisms for suspected underage users

If We Discover an Underage User:

We immediately terminate the account and delete all associated data. If you believe someone under 18 is using our Services, report it to support@teteatete.co.

9. Cookies and Tracking

9.1 What We Use

In the App: We use mobile analytics SDKs and similar technologies to understand app usage and performance.

On Our Website: We use cookies and similar tracking technologies.

9.2 Types of Cookies

Essential Cookies: Required for the website to function. Cannot be disabled.

Analytics Cookies: Help us understand how visitors use our website.

Marketing Cookies: Used to deliver relevant advertisements. Only used with your consent.

9.3 Your Choices

Browser Settings: Most browsers let you block or delete cookies.

Mobile Device: You can limit ad tracking through your device settings.

Opt-Out Links:

9.4 Do Not Track

Our website does not currently respond to “Do Not Track” browser signals. However, you can use the cookie controls described above.

10. US Residents

This section applies to residents of US states with comprehensive privacy laws, including California, Virginia, Colorado, Connecticut, Utah, Texas, Oregon, and Montana.

10.1 Categories of Personal Information

Under US privacy laws, we collect the following categories of personal information:

Category Examples Collected
Identifiers Name, email, phone, IP address Yes
Personal records Education, employment Yes
Protected characteristics Age, gender, orientation (if provided) Yes
Commercial info Transaction history, dates attended Yes
Biometric info Photo verification (if used) Yes
Internet activity App usage, browsing, interactions Yes
Geolocation Precise location (with permission) Yes
Sensory data Photos you upload Yes
Professional info Job title, company, industry Yes
Inferences Preferences from your activity Yes
Sensitive personal info Orientation, precise geolocation Yes

10.2 How We Use and Disclose Your Information

Business Purposes: We use all categories above to provide our Services, ensure safety, improve the app, and communicate with you.

Service Providers: We share data with service providers who help us operate (hosting, analytics, support). They are contractually bound to use data only for our purposes.

Sale or Sharing of Personal Information: We do NOT sell or share your personal information as defined by CCPA/CPRA. The aggregated, anonymized data we share with venue partners does not constitute personal information under these laws because it cannot identify you.

10.3 Your Rights Under US State Laws

Right to Know: You can request what personal information we collect, use, and disclose about you.

Right to Delete: You can request deletion of your personal information, subject to certain exceptions.

Right to Correct: You can request correction of inaccurate personal information.

Right to Opt-Out: You have the right to opt out of:

  • Sale of personal information (we do not sell)
  • Sharing for cross-context behavioral advertising (we do not share for this purpose)
  • Profiling for decisions with legal or significant effects

Right to Limit Sensitive Data Use: You can limit how we use sensitive personal information.

Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

10.4 How to Submit a Request

Online: Through the app at Settings > Account > Privacy

Email: support@teteatete.co

Verification: To protect your privacy, we verify your identity before processing requests.

Authorized Agents: You may designate an authorized agent to submit requests on your behalf.

Response Time: We respond within 45 days. Complex requests may require an additional 45 days with notice.

10.5 California Shine the Light

California residents may request information about disclosure of personal information to third parties for direct marketing purposes. We do not disclose personal information to third parties for their direct marketing purposes.

10.6 Financial Incentives

We may offer promotions, discounts, or other benefits in exchange for collecting or retaining personal information. Participation is voluntary. You may opt out at any time without penalty.

11. Profiling and Automated Decisions

11.1 How We Use Automated Systems

We use automated systems to:

Match Score Calculation: We calculate compatibility percentages shown on date proposals based on shared interests, preferences, and activity patterns.

Content Moderation: We automatically flag potentially inappropriate content or suspicious profiles for review.

Fraud Detection: We use automated tools to detect fake accounts, spam, and abusive behavior.

11.2 Human Review

No significant decisions are made by automated systems alone. Flagged content and accounts are reviewed by our team before action is taken.

11.3 Your Rights

You can:

  • Request information about the logic involved in automated decisions
  • Request human review of any automated decision
  • Contest decisions you believe are incorrect

Contact support@teteatete.co to exercise these rights.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes:

Minor Changes: We update the “Last Updated” date at the top.

Material Changes: We notify you through the app, by email, or by prominent notice before changes take effect.

Your Continued Use: Using our Services after changes take effect means you accept the updated policy. If you disagree with changes, you can delete your account.

We encourage you to review this policy periodically.

For questions about this Privacy Policy, contact us at support@teteatete.co.

Thank you for trusting Tête-à-Tête. Your privacy matters to us.